You can access the Complaints Channel operating procedure by clicking on the following link:
We have provided you with a whistleblowing form to report any evidence that you deem significant.
CALL CENTER RESERVATIONS
If your call is from:
Spain: (+34) 918 315 566
Portugal: (+351) 300305051
United States: (+1) 2027736335
United Kingdom:(+44) 2081572676
The hours for receiving assistance are:
Spanish - English:
Monday to Sunday (24h)
Portuguese - German - French - Italian:
Monday to Friday (09:00 - 21:00h)
Whistleblower Channel Vincci Hoteles
Vincci Hoteles has a Whistleblower Channel whereby employees and related third parties can report any conduct that violates ethics and integrity, and which is subject to the provisions of the Whistleblower Channel Regulations.
The purpose of this channel is to confidentially report allegedly unlawful conduct or breaches of ethics, as well as to report any irregularities that may have been detected.
Vincci Hoteles has a Whistleblower Channel whereby employees and related third parties can report any conduct that violates ethics and integrity, and which is subject to the provisions of the Whistleblower Channel Regulations.
The purpose of this channel is to confidentially report allegedly unlawful conduct or breaches of ethics, as well as to report any irregularities that may have been detected.

You can access the Complaints Channel operating procedure by clicking on the following link:
We have provided you with a whistleblowing form to report any evidence that you deem significant.