Legal warning | Vincci Hoteles

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Legal warning


Identifying data of the website owner

In compliance with the duty of disclosure stipulated in Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, VINCCI HOTELES, S.A. (hereinafter, Vincci Hoteles) as the owner of the website hereby indicates the identifying data required by the aforementioned law:

  • Company name: VINCCI HOTELES, S.A.
  • Tax ID: A-82919945
  • Registration information: Madrid Trade Register, Volume 16500, Folio 0, Sheet M 280931, 1st registration
  • Email:
  • Registered office: Calle Anabel Segura, 11, Edificio A Bajo, Centro de Negocios Albatros, Alcobendas, 28108 Madrid, Spain


This information constitutes and regulates the terms of use, limitations of liability, and obligations assumed by the users of the website published under the domain name, which they undertake to respect.


  • Page: Domain which is made available to internet users.
  • User: Individual or legal entity that uses or browses the website.
  • Content: The pages that constitute the domain in its entirety, comprising the information and services that Vincci Hoteles makes available to internet users. These pages contain the messages, texts, photographs, image, icons, logos, technology, links, textures, drawings, audio and/or image files, recordings, software, appearance, graphic design, source code and, in general, any type of content on the page.
  • Website: A technical word to describe the system used to access information via the internet, made up of pages created with HTML language or similar, and programming mechanisms such as Java, JavaScript, PHP, etc. These pages designed and published under an internet website domain name are the result of the information that the owner makes available to internet users.
  • Hyperlink: A technique that enables a user to browse different web pages, or the internet, by simply clicking on a piece of text, icon, button, or marker that contains the link.
  • Cookies: A technical means to trace and monitor website browsing. Cookies are small text files that are written on the user's computer. This method has implications for privacy. Therefore, Vincci Hoteles will duly and faithfully notify users about the use of cookies when they are employed on a webpage.


Terms of use

This Legal Notice is subject to changes and updates. For this reason, the version published by Vincci Hoteles may be different whenever the User accesses the Web Portal. Therefore, Users must read the Legal Notice each and every time they access the Website.

The simple use of the Website by an individual or legal entity grants the condition of Website User, and implies the total, full and unreserved acceptance of each and every clause and general term set forth in this Legal Notice If the User does not agree with the clauses and terms of use stipulated in this Legal Notice, they must refrain from using the Web Page.

Via the Website, Vincci Hoteles provides Users with access and use of a range of different Contents published online by Vincci Hoteles or authorised third parties.

The User is obliged and undertakes to use the Website and Web Contents in accordance with the current legislation, the Legal Notice, and any other notice or instructions brought to their knowledge, either through this legal notice or in any other place within the Contents that constitute the Website, as well as rules governing coexistence, and generally accepted moral standards and good practice.

For this purpose, the User is obliged and undertakes NOT to use any of the Web Contents for purposes or reasons that are illegal, forbidden by the Legal Notice or current legislation, damaging to third-party rights and interests, or that may anyway damage, disable, overload, deteriorate, or impede the normal use of the Contents, IT equipment, or documents, files, and any type of content stored on any IT systems owned or hired by Vincci Hoteles, other Users, or any internet user (hardware and software).

The User is obliged and undertakes not to transmit, broadcast, or make available to third parties, any type of content available on the Website, including, but not limited to, information, text, data, content, messages, charts, drawings, audio and/or visual files, photographs, recordings, software, logos, brands, icons, technology, software, links, graphic design and source code, or any other material to which the Website User has access.

Likewise, in accordance with the foregoing, the User must not:

  • Reproduce, copy, distribute, make available, communicate publicly in any way, transform, or modify the Contents, unless they have the express written consent of Vincci Hoteles, which is the owner of the corresponding rights, or if it is permitted by law.
  • Delete, manipulate, or alter in any way the "copyright" or other identifying data of the reservation of rights of Vincci Hoteles or its owners, of the digital fingerprints and/or identifiers, or any other technical means established for recognition purposes.

The User must not obtain or try to obtain the Contents by using means or procedures that are different, according to each case, to those that have been made available for this purpose, or indicated for this purpose on the Website where the Content is located, or, in general, those normally used on the Internet for this purpose, as long as they do not pose a risk of damaging or disabling the Website and/or Web Content.



All trademarks, trade names, or logos of any kind that appear on the Web Page are the property of Vincci Hoteles, or, where appropriate, of authorised third parties, and the use of or access to the Website and/or the Contents do not grant the User any rights to the aforementioned trademarks, trade names, or logos, and, similarly, the User may not be granted any rights exploitation rights that exist or may exist to these Contents.

Furthermore, the Contents are the intellectual property of Vincci Hoteles, or of third parties, where applicable. Therefore, the Intellectual Property rights are owned by Vincci Hoteles or authorised third parties, which are the only parties that may exercise the intellectual property exploitation rights in any manner, and, in particular, reproduction, distribution, public communication, and conversion rights.

The unauthorised use of the information contained on this Website, as well as damage to the Intellectual Property or Industrial rights of Vincci Hoteles, or of the third parties that have provided content to the Website, will result in the liabilities established by law.



Anyone who intends to establish a hyperlink between their Website and the Website of Vincci Hoteles must observe and comply with the following conditions:

  • Prior authorisation is not necessary when the Hyperlink only enables access to the home page. However, it may not reproduce the home page in any way. Any other type of Hyperlink will require the express and unequivocal written authorisation of Vincci Hoteles.
  • Frames must not be made with the Website or about the Website of Vincci Hoteles. - False, inaccurate, or offensive declarations or indications must not be made about Vincci Hoteles, including its management, employees, collaborators, or any of the people who use the Website for any reason, or of the Website Users or Web Content.
  • It is forbidden to declare or imply that Vincci Hoteles has authorised the Hyperlink or supervised or accepted in any way the Contents offered or made available on the external web page via the Hyperlink.
  • The web page on which the Hyperlink is established may only contain information that is strictly necessary to identify the destination of the Hyperlink. - The web page on which the Hyperlink is established may not contain any information or content that is or contrary to morals and generally accepted ethical conduct and public order, nor shall it contain any content contrary to any third-party rights.

Website Availability

Vincci Hoteles does not guarantee the absence of interruptions or errors when accessing the Website or its Contents, or that the contents will be updated. However, it will make its best efforts to prevent, rectify or update any issues, where applicable. As a result, Vincci Hoteles does not assume any liability for damages of any kind incurred by the User resulting from failures or outages of telecommunication networks which may result in the suspension, cancellation or interruption of the Website service during or prior to the service provision.

Vincci Hoteles disclaims, with the exceptions stipulated in the current legislation, any liability for damages of any kind which may result from the lack of availability, continuity or malfunctioning of the Website and its Content, or due to failing to fulfil the expectations of usefulness which the users may have attributed to the Website and its Content.

The Hyperlinks that appear on this Website are used exclusively to inform the user about the existence of other Websites that contain relevant information. These Hyperlinks do not constitute any suggestions or recommendations.

Vincci Hoteles is not responsible for the contents of the linked pages, or for the functioning or usefulness of the Hyperlinks, or for the result of the Hyperlinks. Nor does it guarantee the absence of viruses or other elements that could cause alterations to the user's computer system (hardware and software), documents, or files, and disclaims any responsibility for the damages of any kind caused to the user for this reason.

Access to the Web Page does not imply any obligation on the part of Vincci Hoteles to control the absence of viruses, worms, or any other harmful computer elements. In any case, the User is responsible for possessing the appropriate tools to detect and remove any harmful computer programs. Therefore, Vincci Hoteles does not assume any responsibility for any possible security errors that may arise during the provision of the Website service, or of the possible damages that may be caused to the user's computer system due to the presence of a virus on the user's computer used to connect to the services and content of the Website, or of the malfunctioning of a web browser, or of the use of outdated versions of a web browser.


Website Quality

Given the dynamic and constantly changing context of the information and services made available through the Website, Vincci Hoteles strives, but does not guarantee, to provide Contents that are truthful, accurate, reliable, useful, and/or relevant.

The information contained in the pages that make up this Website is for informative, explanatory, and advertising purposes. Under no circumstances does it offer or have any legally binding or contractual commitments.


Limitation of liability

Vincci Hoteles disclaims all responsibility for the decisions that the User may make based on this information, as well as for the possible typographical errors that may be contained in the documents and images of the Website. The information is subject to possible periodic changes without prior notice of its content in order to expand, enhance, correct, or update the Contents.



All notifications and communications from Vincci Hoteles to the User through any means will be deemed effective for all purposes.


Availability of Contents

The provision of the Website service and its Contents has, in principle, an indefinite duration. However, Vincci Hoteles is authorised to terminate or suspend the service provision of the Website and/or any of the Contents at any time. When it is feasible, Vincci Hoteles will provide advance notice of the termination or suspension of the Website.


Personal data protection

Vincci Hoteles is aware of the importance of the privacy of personal information and, therefore, has adopted a Privacy and Personal Data Processing Policy aimed at providing the maximum security for the use and collection of data, ensuring compliance with the current relevant regulations, and establishing this policy as one of the fundamental pillars of the company's lines of action.

Similarly, since certain hotels of the Vincci Hoteles chain are operated by companies other than Vincci Hoteles, S.A., we inform you that the data you provide may be communicated to these companies in order to supply the requested services or to respond to any questions that you ask us.

The updated list of companies that operate Hotels of the VINCCI group can be consulted HERE

If you wish to exercise, to these licensed companies, your rights to access, rectify, cancel, oppose, restrict, or delete your personal data, or any other rights recognised by current legislation, you must send a written communication with the reference “Data Protection”, enclosing a copy of your Spanish ID (DNI or equivalent document), to the following address: Vincci Hoteles S.A., Calle Anabel Segura, 11 Edificio A Bajo, Centro de Negocios Albatros, Alcobendas, 28108 Madrid, Spain.

While browsing the website, you may be asked to provide personal data through different forms created for this purpose. This data will be processed in accordance with the specific purpose for which the information was initially collected.

Thus, the specific information of each processing of data will be provided together with the web forms; all of which will be the responsibility of: Vincci Hoteles, S.A., with registered address at Calle Anabel Segura, 11, 28108, Alcobendas, Madrid, Spain, as well the place and means for exercising your rights to access, rectify, cancel, oppose, restrict, delete the personal data, and also other rights recognised under current legislation, which must be formalised by means of written communication to the aforementioned address, enclosing a copy of your Spanish ID (DNI) or equivalent document.

If the User provides their data by email, this information will be processed in order to manage the request or comment made by the User. Meanwhile, the other grounds indicated in the previous paragraph will also apply.

In addition, Vincci Hoteles has adopted the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access, and theft of the personal data that the interested parties may provide by accessing the different sections of the website, applying the appropriate security measures for the protection of personal data, in accordance with the provisions of EU Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL, of 27 April 2016, regarding the protection of individuals related to the processing and free flow of personal data.

For more information, please consult our Privacy Policy via the link 


The website uses Google Analytics (hereinafter, Google), a website analysis service provided by Google, Inc., a company whose head office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA, 94043, USA.

Google uses cookies, files located on the user's computer, to carry out statistical analysis of how the user uses the website. The information generated by the cookie about website use (including the user's IP address) will be directly managed and archived by Google in their servers in the United States. Google will use this information on behalf of the association for the sole purpose of providing statistics about the use of the website, and may send this information to third parties under the aforementioned specific legal requirements, or when the third parties process the information on behalf of Google. Google will not associate your IP address with any other data that Google possesses. The user has the option to stop the processing of this information by setting up their browser to refuse the use of cookies.

For more information, see out full Cookies Policy via the link


Social Networks

Vincci Hoteles is present on Social Networks and other platforms.

By clicking the specific buttons on the website, you will be redirected to the corresponding social networks or platforms operated by Vincci Hoteles.

Any other related or redirected account does not represent an official link for Vincci Hoteles. Therefore, the company disclaims any type of liability for the contents published on these social networks since it does not have any control over the content.

In any case, if the user experiences any type of incident related to a link to a social network or blog accessed through, they can notify this incident to

VINCCI HOTELES will provide access to the corresponding social network in a prominent position on the website. VINCCI HOTELES will manage any communications according to the terms and conditions of each platform or social network. However, if you require assistance related to the management of the corresponding data, please contact us by email at

Access via mobile devices

Access via mobile devices or applications and access to the website is free.

However, VINCCI HOTELES is not responsible, under any circumstances, for any charges generated by your mobile phone operator for browsing the website from your mobile device.


For any questions that may arise about the interpretation, application, or compliance with this Legal Notice, as well as any claims that may arise due to its use, all the intervening parties undertake to appear before the Courts and Tribunals of Madrid, waiving any other jurisdiction that may correspond to them.


Applicable law

This Legal Notice is governed by Spanish law.


This Legal Notice and the other legal clauses and policies of this website are available in several languages. However, only the text written in Spanish is legally binding and will take precedence over any differences in interpretation of the legal notices present on the website.

Copyright © 2021 – VINCCI HOTELES, S.A.

All copyrights are reserved by the laws and international treaties on intellectual property. It is expressly forbidden to copy, reproduce or disseminate this document, either totally or partially, by any means.


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