Our hotel, the Vincci Selección La Plantación del Sur 5* Tenerife, has been recognised with a TUI Top Quality 2017 award, from the largest travel group in Europe, TUI Group. Every year, the tour operator recognises the 250 best-rated establishments based on customer satisfaction surveys completed by travellers from around the world as they depart from their hotel. This is the third consecutive year the hotel has won the award.
What does TUI Top Quality recognise?
The award is exclusively bestowed upon those hotels which have received a rating of 8.7 or above from TUI clients in the customer satisfaction survey, which uses a scale of 0-10. Furthermore, it takes into account the results of a safety inspection and the swimming pool safety report. To be considered for the award, the hotel must have received at least 30 guest opinions in the previous 12 months.
The award recognises the quality of the services offered by the Vincci Selección La Plantación del Sur 5* to its guests, including the impeccable state of the facilities, the comfort and cleanliness of the rooms, the gastronomic offering, the level of client service, among many others. “We are proud to receive, once again, this recognition that values the work we put in every day at the hotel, to offer the finest experience possible”, said Miguel Fuentes, director of the Vincci Selección La Plantación del Sur 5*.
The TUI Top Quality awards are an addition to the famous TUI Holly awards, which recognise only the best 100 hotels. Vincci Selección La Plantación del Sur 5* also received a TUI Holly in 2017, an award it has now been honoured with seven times since 2011.
German tour operator TUI awards these prizes annually based on a survey of over half a million clients to discover, according to their opinions and experiences, the best hotels in the world to enjoy quality vacations.
An hotel located in the privileged south of Tenerife
The Vincci Selección La Plantación del Sur 5* is located between the beaches of El Duque and La Caleta, on the Costa Adeje. The hotel has a distinct architectural style, based on Tenerife’s colonial tradition. It has 163 rooms and a 2,500 m2 Nammu Spa with 16 treatment cabins, three thermal circuits (a Canary Islands circuit, a volcanic rock circuit using local stones and a Celtic circuit) and an outdoor vitality pool with hydromassage and swan neck showers.
The hotel is surrounded by tropical gardens with five pools, two with waterfalls, a children’s pool, one for swimming, a heated pool and the Spa pool. Furthermore, it has a complete gastronomic offering, with three restaurants (buffet, à la carte and snack-bar), the “El Buffet” restaurant, with live cooking; the à la carte restaurant “El Gourmet Canario” and the evening grill restaurant “El Mercado”, located by the pools, and two cafés.