The Hotel Vincci Selección Aleysa Boutique&Spa 5*, in Benalmádena, Malaga, has been recognised in the TripAdvisor Traveler’s Choice Hotels 2015 Awards, taking first place in the Luxury Hotels category for third year running, and first place in the Top Hotels category, for the second year.
TripAdvisor is the biggest online travel platform in the world, with more than sixty million members and around one hundred and seventy million opinions from users and clients in the tourist sector. That’s why it’s become the leading interactive forum for information and advice, where users can share opinions and experiences.
And for another year, TripAdvisor’s Travelers’ Choice Awards recognise and reward the best hotels in Spain, Europe and the World.
These awards, now often called the ‘Oscars’ of the hotel sector, have been bestowed upon 147 Spanish hotels this year, the majority of them in Andalusia, Catalonia, the Canary Islands and the Valencia region.
The awards to the hotels are decided on the basis of the millions of comments and opinions provided by travellers and TripAdvisor users from the world over in the last year, with a focus on key hotel industry values, such as service excellence, quality and value for money.
“Spectacular”, “The best hotel so far”, “My hotel” or “Simply perfect”, are just some of the actual comments left by users about the Vincci Selección Aleysa 5*, which led to this recognition of the hotel’s excellence and of the effort made by a team whose main concern is to provide exclusive, personalised attention to every guest.
For Sara González, Director General of the Vincci Selección Aleysa Boutique&Spa 5*, online tools and platforms like TripAdvisor are fundamental. As she says, “in terms of online reputation, our guests’ opinions are our best advertising. We read them every day, we take note of the opinions of the users and, personally, I take satisfaction in responding to all the comments provided. This allows you to build more personal relationships with the users, by giving them a response to their remarks”.
For more information about the award given to the Hotel Vincci Selección Aleysa Boutique&Spa 5* click here.