Our hotel in Benalmádena (Málaga), for the seventh year in a row, has been selected as one of the leading hotels in the TripAdvisor Travellers’ Choice Awards. This year our luxury establishment took second place in the 25 Best Hotels in Spain category, and third place in the Luxury Hotel category. The excellence in the services provided by Vincci Selección Aleysa Boutique&Spa 5* has seen it recognised, on numerous occasions, as one of the world’s leading hotels, as chosen by the users of the main digital tourism platforms, such as TripAdvisor and Trivago.
Vincci Selección Aleysa Boutique&Spa 5* is the second Best Hotel in Spain, according to the users of TripAdvisor. The establishment took second place in the 25 Best Hotels in Spain category, in the 15th edition of the platform’s Travellers’ Choice Hotels awards, which are based on millions of comments and opinions from travellers around the world over the last year on TripAdvisor.
What’s more, Vincci Aleysa was third in the Best Luxury Hotel category, and moved up five places in the Best Service category, to place eighth. This is the seventh consecutive year that this boutique hotel, located in Benalmádena (Málaga), has been among the leading positions in these prestigious awards.
For the hotel’s director, Sara González, the key to this success is “the dedication to excellence and the hard work of a team that is focused on providing exclusive, personalised attention to each and every guest”.
TripAdvisor Traveller’ Choice Awards 2017
In this edition, TripAdvisor recognised 7,612 hotels around the world, across 109 countries and eight regions, in the following categories: Top Hotels, Luxury Hotels, Bargain Hotels, Small Hotels, Best Service, B&Bs and Inns, Romantic Hotels and Family Hotels.
The hallmarks of Travellers’ Choice winners are remarkable service, quality and value. “Simply perfect”, “Spectacular” and “The best hotel so far”, are just some of the comments left by Internet users about the Vincci Selección Aleysa Boutique&Spa 5*, which have led to our hotel being chosen as one of the leading hotels in Spain year after year.
Sara González was proud of the recognition and said: “in terms of online reputation, our guests’ opinions are our best advertising. We read them every day, we take note of the opinions of the users and, personally, I take satisfaction in responding to all the comments provided. This allows you to build more personal relationships with the users, by giving them a response to their remarks”. As González explains “we take care to ensure each and every person who stays at Vincci Selección Aleysa Boutique&Spa has everything they need to make their stay unforgettable. We try to find out about their likes and interests so we have a little something for them when they arrive. The basic idea is that the word ‘NO’ doesn’t exist for our guests. For every request there are solutions, or at least for almost all of the ones our guests have”.
All of which contributes to the fact that 50% of the hotel’s guests will visit again, while the establishment has received recognition from many different quarters. As well as being in the leading positions in the TripAdvisor Travellers’ Choice Awards, in 2016 the hotel was the most highly rated establishment by Trivago users on various occasions, as the Best Beach Hotel and the Best Five Star Boutique hotel in the area.
The hotel
The main reasons for this success include the fact that the hotel, with a unique and exclusive 5* boutique concept, is located in a privileged spot, right by the beach, just yards from the waters of the Mediterranean. Its 35 select, elegant and spacious rooms are designed to exceed the expectations of even the most demanding guests, while the Alamar Alta Cocina Restaurant offers a fusion of local cuisine and international flavours in a creative, natural manner.
The Oshum Spa, one of the finest facilities in the region for wellness fanatics, perfectly complements the other amenities at the hotel, which is well known for offering a wonderfully different experience, with guests able to make use of services such as a butler or a courtesy vehicle, among others. It’s truly an exclusive way of enjoying the Costa del Sol.
No wonder it is the second best hotel in Spain. Picture prove a lot than words. Can’t wait to visit it. Thanks for sharing its excellence.
Many thanks! We hope to see you soon!